All Systems Operational

About This Site

This site provides transparency to the status, service availability, and performance of the Pioneer Connect infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in to receive notices.

If you are experiencing issues with your service unrelated to a network outage, please visit https://pioneer.net/support or call 541-929-1212.

Internet Services Operational
90 days ago
100.0 % uptime
Today
Phone Services Operational
90 days ago
99.66 % uptime
Today
Hosted PBX Services Operational
90 days ago
99.88 % uptime
Today
ConnectIQ Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Firmware Updates for Fiber Optic Customers Aug 26, 2025 02:00-05:00 PDT

Network operations will be performing firmware updates on Telephone and Internet equipment affecting your service for Fiber customers. Expected downtime should be less than 15 minutes.

If your service is not restored by 5am, please attempt to power-cycle your equipment or visit https://pioneer.net/support or call 541-929-1212.

Posted on Aug 19, 2025 - 13:20 PDT
Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025
Resolved - This incident has been resolved.
Aug 13, 21:20 PDT
Investigating - We are currently investigating this issue.
Aug 13, 16:41 PDT
Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.